Q & A
Frequently asked questions
Do your cans contain BPA in the lining?
Our cans are BPA free
Are your foods made in the USA?
Our foods are all made in the USA or Canada except our Tuna Cat Food flavors. Those are made in Dolphin-Free Thailand plants.
How long are opened cans good for in the refrigerator?
3 to 5 days. Make sure you are refrigerating with some type of can cover or sealed container. If any air gets in the food can spoil much faster.
Where are your ingredients sourced?
Our ingredients come from multiple sources around the world, USA and globally sourced. We do not use ingredients from China. With the exception of some Vitamins and Minerals. There is no other option for any brands of pet food. Some of the Vitamins are only produced in China.
Why are some of your Restricted Diet Foods intended for intermittent or supplemental feeding only?
Our Restricted Diet Farmyard Blend Canned Dog Food and both of our Restricted Diet Cat foods are intended for intermittent or supplemental feeding. The low levels of protein, phosphorus and magnesium in the food do not meet AAFCO requirements for adult maintenance. We recommend using these foods if your dog or cat is having these specific issues. Once they are resolved you would switch back to a regular diet. For Dogs or Cats who have ongoing issues it would be fine to stay on this food but we recommend speaking with your Veterinarian.
Which are you Restricted Diet foods comparable to?
- Restricted Diet Phosphorus Canned Cat Food is comparable to the Hill's® Prescription Diet® k/d® Feline.
- Restricted Diet Magnesium Phosphorus is comparable to the Hill's® Prescription Diet® c/d® Multicare Feline.
- Restricted Diet Farmyard Blend Canned Dog food is comparable to the Hill's® Prescription Diet® k/d® Canine.
- Restricted Bland Diets are for dogs with digestive issues.
- Restricted Sodium is for dogs who need a low sodium food.
Is your meat Human Grade?
Once meat enters a Pet Food Facility it can no longer be considered Human Grade.
What is the “Natural Flavor” in some of your foods?
The natural flavor can vary depending on which product specifically.
It can be either liquid smoke (wood is smoked, those aromatics are made into a liquid form. That's the smoke flavor), pork or chicken palatant (palatant is what makes the food taste better, it is liver based so there is no lean muscle tissue)
What are your quality control standards?
Our co-packers has stringent processes in place to make sure that their ingredients meet the highest quality standards. They produce all our pet foods in their own facilities that are located in the United States, Canada, and Thailand (only our tuna cat food flavors are made in Dolphin-Free Thailand plants). They test each ingredient before using them to ensure nutritional and food safety parameters are met and they have strict protocols in place to confirm microbiological safety, nutritional compliance and shelf stability of finished goods.